How To Handle Racial Profiling (Cut Scene: Old Navy)

old navy is cheap.
their clothes are literally “throw away” items.
i think i have one bubble vest from there that actually lasted a long time.
i only wore it once,
but still…
they have “some” fly stuff,
but don’t expect it to last.
well they’re the latest in “when stores go racist”.
a young black wolf was racially profiled over in west des moines, iowa.
didn’t know there was even black folks over there.
he was accused of not paying for his own jacket.
this is what he put on his fb

“Today I was racially profiled by the Old Navy store in West Des Moines, Iowa in Jordan creek. I was accused that I didn’t pay for my blue bubble jacket that I got for Christmas that I wore into the store. As I was checking out to purchase some hoodies, I was asked if I wanted to also purchase the jacket that I was wearing. First, I started laughing because I didnt believe what I was hearing. The store manager Beau Carter was very unprofessional and stereotyped me because I was a Black male. He says “anytime someone wears Old Navy clothing they have to always scan that customers clothing to insure that it was previously purchased”. (Where do they do that at?) Every time I go to this store I have on my same exact winter blue jacket and have never been asked to scan my clothing and the previous “non-black” customers had on identical apparel as me from old navy but was never asked to scan their clothing. Then after they scan my jacket they try to make me repay for it?? Finally the District Manager Shannon (who refused to give out her last name) came out and I made her check the surveillance tape to prove that her and her fellow employees were in the wrong for racially profiling me because of the color of my skin. Once she confirmed that I was telling the truth (after watching the tape) she never came back out to apologize to me nor did the store manager Beau Carter as you can see in my videos below. #RacialProfiling #CrazyWorld #NoMore #OldNavy #VeryDisappointed #ThankGodForKeepingMePoised #Repost #Share”

as much as i know you’d want to FLIP in a situation like that,
i want to teach you how to handle it.
they want you to show your tail so they can get it on camera.
it will be them against you.
my mother taught me how to deal with shit like this.

go immediately to the customer service desk
speak calmly
kindly ask for:

– store number
– person’s name involved in the incident
– person you spoke to that will give you the following information

– emails of store manager, district manager, ceo (if you can get it)

…and tell whoever is behind there you felt discriminated against while shopping.

in said email,
write the time and a details of what happened.
cc to EVERYONE (store, district, ceo)

if their follow up email isn’t to you liking,
contact your local news.

if you can record the incident: even better.
you need as much evidence for your lawsuit.
i was taught fighting and destroying property is for the common.
hit hyenas and jackals where it hurts the most.
their wallets.
they gotta learn and you gotta teach em.
don’t let me hear you showed your tail in an incident like that.
that is the time you need to be defense.

lowkey: it’s so confusing why stores racially profile.
is it really worth the bad press and the banishment?
that following me around shit gets cut quick.

i want folks fired for even interrupting my shopping experience.

11 thoughts on “How To Handle Racial Profiling (Cut Scene: Old Navy)

  1. I prefer to stay away from the big stores. Old Navy is really not that big though, but I digress. Yea, like you said, showing your ass is how not to react. I’m calling corporate on their ass.

  2. So old navy, which tends to produce the same stuff each year, suspects a customer who shopped there of stealing because they’re wearing an old navy item… as if people who shop at stores don’t sometimes wear clothes from that same store… I’d be one thing if he didn’t have it on when he came in, and then suddenly had on the vest. 🤷🏾‍♂️

  3. Wow I always wondered about scenarios like this. I shop at Macy’s and I always show my pride after a purchase item. If i’m impressed I’ll wear their item the following week or month to buy more and never had a problem. I must be honest how I hate to see their prevention team in red jackets looking at me as if I’m going to take something. Now I’ve been to a store wear a police office stared me down right passed them and you know what I did, I left that store. A year later that store closed. How do these ppl expect loyal customers to come back if they can’t wear their merchandise? Whats the point? The only time these associates should be aware of thief is if customer is bagging items. Well, maybe we can do them a favor by buying online and see how long that location stays open!

    1. I used to work at two Macy’s in two different regions (midwest and eatcoast) while in school, they profiles the he’ll out of black customers who came into the store when I was thinking maybe it was only an out store thing, but it seemed to be the culture.

      Lost prevention watches ppl like hawks the moment you come in because those cameras they have are good and high quality AF. I remember sitting back there one day and the white guy was literally zooming in on the black girl iPhone while she was actively texting and I was able to see the damn screen words!

  4. My homegirl once experienced something with an online delivery co (think it was amazon, not sure tho) were they tried to play her and insult her intelligence. She proceeded to write a LENGTHY email detailing her experience on the phone, mentioning how they insulted her intelligence, her previous experience working in retail and how that made her aware of what proper customer service and exact phrasing that clearly showed how improper she was treated. By the time she was done, there was no question who was in the wrong. But to make things better, she not only cc’d everyone Jamari mentioned, but the Better Business Bureau and other folks, ended being 10- 20 people receiving that email. The next day she got a call from the person who was running the region or something (who was on vacation out of the country) apologizing, not only resolving her original situation but also getting something free and a discount for future business. She taught me that it is possible to actually use the intelligent approach and show them that you are not only not one to be judged/insulted, but you are capable of displaying in no uncertain terms that there are powerful alternate ways to come out on top.

  5. I forgot about Iowa existed. Look at them making headlines looks like all eyes are on the Hawkeye State now. Pity..

  6. I’d own a significant share of stockingholdings with The Gap and any other company they’re affiliated with, AND be featured in their holiday commercials EVERY year for an indefinite time period. ..oh, and some free shit in an amount TBD by my attorney.

  7. Damn, this hurts my heart. I love Old Navy’s stuff. That shyt gets comfortable as fuck over time.
    Nothing like their Gap line of clothing. Overpriced shyt. Lol

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